Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
5

This is my second time using this company for roadside assistance first time was for a key lockout in middle of winter a tow truck was there in 10 minutes. Today was for a spare tire change my insurance app said 42 minute arrival however (Michael) called and arrived within 15 minutes of requesting assistance he was friendly,professional fast had me back on road within 5 minutes. I highly recommend them 🇺🇸🇺🇸🇺🇸 Service: Tires

We appreciate your loyalty, Brandon, and are happy to hear that we were able to get your key lockout taken care of, and that Michael was able to get to you quickly for your spare tire change. It's most important to us that our community drives safely, and we're happy to help. We look forward to seeing you again!

- Troy Auto Care
5

great experience 10/10 will definitely be back if i have any other problems. Service: Brakes

Sean, thank you for the great review! Our team is always happy to help and look forward to working with you again on future auto repairs and service!

- Troy Auto Care
5

AAA roadside assistance sent them to me and I am so glad. It was my first time being broken down on the side of the road and i was so stressed. Mark, the tow truck driver was super professional and i was having my car towed to my home, i never felt uncomfortable having to drive in the tow truck. He was super friendly and was even able to make me laugh. Someone from the shop called me shortly after to make sure everything was okay and i was satisfied. Also came earlier than predicted even in rush hour traffic in a high construction area.

Your kind words are appreciated, Leandra, and thank you for sharing your experiences with us. We're happy to hear that our Mark could offer you a professional experience during your towing needs, and that we were able to fulfill all other auto repair needs to get you safely back on the roads. We will see you next time!

- Troy Auto Care
1

5

Great customer service and took care of me.

Thank you for the 5 star review, Katie!

- Troy Auto Care
5

We have always gotten good honest and reasonable service here. I always recommend this place to friends and they have all been happy too.

Thank you for the 5 star review and recommendations, Kelly! We are always happy to help. See you next time!

- Troy Auto Care
5

Best auto care. Christie called me and took care of tire issue I have been having. Thanks Donnie and Christie for your great customer support Service: Tires

Thank you for taking the time to share your review! We truly appreciate it!

- Troy Auto Care
5

Thank you for the 5 star review, Gary!

- Troy Auto Care
1

Update: I got a call from Jeromy and he said that he is going to order TPM and replace it for me. It was like 3 or 4 weeks back. Since then I called twice and no response. Both the times front desk lady picked up call and promised me she calls back with update. I felt like front desk lady is so unprofessional and never gave call back. Donnie - if you really want to address my issue , please call me and you have my number. I can tell you 100% front desk lady knows my number. TPM for one tire replaced. When I called she said TPM was done for all four tires but when I looked at after coming home, it was done for only one. Not sure where the confusion is. Please call me if you have any questions on this posting Services: Tires, General repairs & maintenance

1

Extremely unprofessional. They left my friend stranded, because they disagreed with the message on his vehicle.

Daniel, a top priority of ours is the safety of our staff. In this situation, our team member did not feel safe due to the aggressive nature of the individual being serviced. In order to maintain a safe environment for all parties, we did offer to tow the vehicle but declined to provide a ride for the customer. Unfortunately, the customer did not agree to this, so ultimately, we declined service to keep our driver safe.

- Troy Auto Care
376 Minnesota Drive Troy, MI 48083 (248) 585-8750
1487 Premier Dr Troy, MI 48084 (248) 585-8750
2150 Stephenson Hwy Troy, MI 48084 (248) 585-8750
Troy Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Troy Auto Care (248) 585-8750, Troy Auto Care II (248) 585-8750, Troy Auto & Truck Center (248) 585-8750 if you have any issues in accessing any area of our website.
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