AAA sent out Troy Auto and Truck Center to my residence for a dead battery. AAA gave the technician the wrong number and he tried to call me several times without any luck. He arrived at my home within 15 minutes of me putting in the request. Anthony C. was very knowledgeable and made me feel comfortable, even though I was upset and frustrated with AAA. Anthony went above and beyond! He made sure that he answered all of my questions was very nice and helpful. I couldn't have asked for better service. I will be going to Troy Auto for all of my service needs. Anthony is an amazing person! I also want to recognize Danielle from Troy Auto. She called me to follow up and make sure everything was satisfactory with my service. She then heard about my issues with the request and went above and beyond to help! What an amazing group of people. You really don't find good people or customer service anymore, I highly recommend this company!
Hi Janet, thank you for choosing Troy Auto & Truck Repair for your service needs. We appreciate you taking the time to leave us a 5-star review, we truly value your feedback and are so sorry you had to deal with those initial issues. It's customers like you that make our job so rewarding. Thank you again and have a wonderful day!
- Troy Auto & Truck Center