Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
5

Honest and trustworthy! Highly recommend them for towing and repair.

Thank you so much, Joe! We are glad we could be reliable for you. You're always welcomed when you need assistance. Take care!

- Troy Auto & Truck Center
4

The service was great!! happy they where able too help!!

Joe, thank you so much for the compliment! We're always happy to help with your automotive needs when they arise. Please let us know if there is anything we could have done to improve upon your experience and we'd be happy to do so. Thanks!

- Troy Auto & Truck Center
4

Terry, customer feedback is important to us and we appreciate you taking the time to share your opinion of your most recent visit. We always strive to provide a five-star experience to each person who walks through our door, so please let us know if there's anything we could have done better and we'd be happy to do so. Thank you and have a great day!

- Troy Auto & Truck Center
5

Service was quick and efficient as as promised. Inspection was free and didn't require any additional work. Staff are always polite. Always a good experience here! Service: General repairs & maintenance

Thank you so much, Tony, for taking the time to let us know how your visit to our shop went! We love hearing that you had a positive experience at our Minnesota Drive location. Have a great remainder of your week!

- Troy Auto Care
4

Joan, thank you for taking the time to provide us with a rating for your most recent visit to our shop. We're always looking to provide our customers with a five-star experience, so please let us know if there is anything we could have done to improve and we'd be happy to do so. Thanks again, and we hope you had an enjoyable weekend!

- Troy Auto Care
4

Thank you for the review, Rita. Please let us know if there is anything we could have done to improve upon your latest visit to our shop, otherwise, have a great day!

- Troy Auto Care
5

I had to get a tow on the side of I75. My car engine siezed in the middle of the expressway. Josh got there within an hour, waited for my ride with me, and explained how he was going to keep me safe from other cars. He was so nice and after what had happened felt like an angel. He was able to drop my car off without me and let me know that the repair shop would call in the morning. Best service ever.

Jen, thank you so much for the kind words and feedback! We appreciate you letting us know how your experience went and are happy to have been able to help when needed. Please let us know if there is anything else we can do to further assist you. Have a great day!

- Troy Auto Care
1

I really wish there was an option for 0 stars. The worst repair shop service I have ever recieved. I dropped my truck off on Wednesday, February 23 for a battery/electrictal issue. It had to be either a bad connection, bad battery or an alternator going out. The did a decent job with a fuse issue 4 days earlier so I thought I would bring it back just to have them look it over, worst mistake ever! The truck sat for 5 days with it "only being drove " to fix a ride ability problem, which I never requested. When I called on Monday, February 28 to see what was going on, they said that they put gas in it, because it was low, but the gas gauge was inaccurate and they never called to verify, but besides driving the truck around they had not really looked at the truck. Finally after a whole week they called on Wednesday, March 1 to say that they put some carb cleaner and drove it around and it drives fine. That's when for the 5th time I told them that it was not brought in for driving it was brought in for a battery issue and wasn't sure what driving the truck had to do with a battery/connection issue. When. I picked up the truck today, after claiming the issue was fixed I got home to find out that nothing is better, that truck has massive issues still starting. They never called to update me on anything, put gas in that I never approved, and caused me a massive inconvenience with having to rent vehicles to move because they wasted time repairing a simple thing, let alone it not being fixed. The worst service I have ever experienced, please do not use this location, absolutely pathetic, the only they did was put more miles on my truck Service: General repairs & maintenance

Dominic, customer feedback is important to us and we're saddened to see your review as our goal is to always provide a positive service experience to each one of our customers from start to finish. We do appreciate you bringing your concerns to us so that we are made aware and can acknowledge those concerns, then work with you in coming to a more positive resolution. With the intermittent starting problems, we found that the terminal was not making a proper connection, which we resolved free of charge. When your vehicle was brought back to us, in our presence it continued to start up without issue during the days we attempted to further resolve the issue you communicated. We do want to extend a sincere apology for the time frame and ultimately, for not being able to repair your vehicle to your satisfaction. Please know that that is never our intention nor regular standard of service as we're in the business of helping people with their vehicles and strive to always provide a positive result. We felt we did what was right both morally and financially, in not continuing to attempt to resolve a vehicle issue and running up a bill to attempt to resolve something that was not showing us negative symptoms. We're truly sorry that this experience at our shop did not live up to your expectations, but if you feel comfortable doing so and would like to discuss this further, please reach out to the shop and we would be happy to speak with you. Thank you!

- Troy Auto & Truck Center
1

Took my 2008 Milan in because the ABS light had been on for 6 weeks. They told me it was not on when they pulled it in but that I needed an air filter. They changed that. When I picked the car up, the engine light was on. Had to go back in to tell them. They sent a tech out. The Cover on the air filter was not on correctly. They fixed that. This stopped the engine light, I pulled away with the ABS light still on.

Daniel, we appreciate you sharing your experience with us as customer feedback is always important. We want to extend a sincere apology for the mishap with your filter cover, as unfortunately, human error can occur and we're sorry that this made an appearance during your most recent visit. This is not our regular standard of service, so we do appreciate you working with us and providing the opportunity to have this resolved. As for your ABS light, if you'd like one of our technicians to take a deeper look, we advise you to contact the original location of your services, which is our location at 376 Minnesota Drive, in Troy, MI. The phone number for this location is: (248) 585-8750 and would be better able to assist you in a more timely manner. Thank you!

- Troy Auto & Truck Center
5

Great place to go for auto repairs, had my car fixed way faster than I expected and did a great job with the repairs Services: Transmission, Engine repair

Bryan, thank you for taking the time to leave us a great review! Our team at Troy Auto Care is always happy to help with any repair or service your vehicle may need, and we look forward to working with you again in the future!

- Troy Auto Care
376 Minnesota Drive Troy, MI 48083 (248) 585-8750
1487 Premier Dr Troy, MI 48084 (248) 585-8750
2150 Stephenson Hwy Troy, MI 48084 (248) 585-8750
Troy Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Troy Auto Care (248) 585-8750, Troy Auto Care II (248) 585-8750, Troy Auto & Truck Center (248) 585-8750 if you have any issues in accessing any area of our website.
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