It’s was 12/13/2024 @ 6;40pm. The temperature was low 30’s. Unbeknown I was about to meet my auto angel. Stranded with a dead battery in my 2017 Dodge Durango and no clue that it needed not one but two batteries installed. I meet Dan: who’s has been battling this brutal weather all day, and now with me being his last run for the day; and one hour remaining on his work shift. He get me!!! Dan had replenished his truck with batteries twice that day, so he was almost certain he had both batteries that I needed, but during his excessive searching he was short one battery. Now the clock shows Dan’s day should be ending in 30mins. Dan had to choice between leaving my Durango front passenger seat lose which expose the battery compartment to access the job or return back to the shop to retrieve the one missing. An additional 30min travel time in which Dan, should have been going home. Dan chose to delay his time of getting off and getting relieve from that brutal weather to complete the job. I’m forever grateful that God sent me Dan in such a time of despair. Dan I pray this prayer for you. “Beloved, I wish above all things that thou mayest prosper and be in health, even as thy soul prospereth.” 3 John 1:2 KJV https://bible.com/bible/1/3jn.1.2.KJV May God bless Dan, his family, Co-workers and Troy Auto Transportation in Jesus Name…… Amen. 12/13/2024 8:05 PM
James, thank you for your feedback and for the kind words about our team member. It was our pleasure to resolve your battery issues and ensure you can continue the months ahead with a reliable, well-maintained vehicle. Please let us know if there's anything we can help out with in the future and we're happy to do so. We appreciate you and hope you have a safe and joyous Christmas and and New Year!
- Troy Auto & Truck Center