Troy Auto & Truck Repair

I believe this is the one of the best ever interactions between AAA and the company Troy Auto Transport. He came with the gas, still didn't start he actually came out of his pocket and bought starter spray to see if we could jump start the car and it still didn't work, so I had to get a tow this man helped me push my car to a parking spot and called me just to make sure I was OK on my walk home. He was just incredible and i salute those guys for helping out so much.

The staff is very professional and knowledgeable. I have been with them at least 35 years and have no plans to go elsewhere.

I had a flat tire and Derick was very helpful. I was back on the road in less than 30 minutes.

I requested battery service through AAA this evening and I was blown away by Troy Auto Care. The technician Derek was incredibly prompt and friendly as well as diligent in assuring my car was good to start. To top it off, I received a follow-up call from Cynthia to assure my experience was satisfactory. Her genuine warmth and care was definitely felt on the other side of the phone. Bravo!

The staff is ALWAYS friendly and accommodating. I LOVE that they take care of you like youre family

Troy Auto & Truck Center on Stephenson helped me out with an intermittent Check Engine Light that I was experiencing on my 04 Chevy Express Van. It's a class B conversion RV and 9ft tall, but no problem for them to work on. After researching the problem, doing a series of diagnostic steps myself, and having a specific set of circumstances identified that would trigger the CEL, I was pretty convinced, though not certain, that the van just needed to have the crankshaft position sensor relearned with a professional scan tool to fix the problem. And after having the relearn procedure performed, my issue is resolved! Huge thanks to service writer, Yandura, for hearing me out about the issue I was having, about the diagnostic steps I had done myself so far, and for agreeing to have the relearn procedure performed with zero fuss. All the other shops/dealers I called either wouldn't touch the van after hearing it was an RV conversion or wouldn't agree to try the quick sensor relearn procedure that I was recommending and instead wanted to see the van and do their own diagnosis before recommending whatever they felt was necessary. It's very refreshing to find a shop that will work with the customer on getting to the bottom of a complex problem instead of telling us to drop off the vehicle and get out of the way. Again, I wasn't absolutely certain that the relearn would fix the problem, but it was a quick and easy step that I was willing to try that had successfully fixed the issue for other owners of the same make/model with the same set of symptoms. It was certainly worth trying before getting into much more complicated and involved diagnostic steps. I appreciated the willingness to try what I was asking without overcomplicating things and without arguing over scope of work and other nonsense. I had the van in for service 2 days after first talking to them, and had the van back 4 hours after dropping it off for a super reasonable price. Thanks again, Yandura. I'll for sure be back for any other issues on the van!

Rachel is a Rock Star. She is always upbeat and knows her stuff. I trust the work that the team does on my vehicles. I know I get the job done right at the best price. They even take the time to evaluate people's vehicles without charging a fee. I am moving out of the area but will continue to bring my vehicles there. I highly recommend.

I dont remember how I found out about Troy Auto Care but have been going to them for a number of years when they had just one location. They have now expanded to 3 locations and am grateful that that one of the locations is now closer to me. However, because of their honesty and caring, I would travel miles in order to have Troy Auto Care service my vehicle. Blessings to all who serve at Troy Auto Care!

Excellent shop. Fair prices and great service.

Always do good work and are very nice.