Troy Auto & Truck Repair

The car was repaired in a timely manner!!!

This was one the most understanding and efficient services I have ever experienced. From top management down to the shop crew, everyone was pleasant and made sure I was taken care of. I would recommend everyone go here if you are experiencing car troubles!

Again, Troy Auto Care came through for me on my truck. Lightning fast service. Thank you.

Not my favorite experience with an auto repair shop. Wish I had gone to my usual guys. Note: this shop has a higher than average hourly rate: $160/hr. Keep that in mind if you're on a budget. Easy fixes should be brought elsewhere for a much cheaper rate. I didn't go to my usual guys this time because they were honest with me when I called on a Friday morning about getting my car repaired that day. Said they were too busy to assure me of such a thing. Called this place and was enthusiasticly encouraged to bring my car in asap so that it could be worked on that day. So that's what I did. Brought it in round noon and they never got to it. That dishonesty cost me a lot of money cause I had to get a rental for the whole weekend. I called at 4pm on Monday and was told that my car was next, but still not being worked on. 45 minutes later I got a call saying my car was done, easy fix, battery cables replaced, $220. The part cost $10 and the larbor cost $200. I was shocked to hear that a fix which took under an hour was charged as $200 in labor. When I challenged this the cost was brought down to $176, which is still over an hour and dishonest. Also, I was charged for two new battery cables but upon inspecting my battery only one of the cables is new. The other cable looks to be the original but buffed and cleaned. Overall, I don't feel this place is very honest. I really don't understand the lying to get me in the door when the place is obviously doing well and busy with customers. I wish they had my best interest in mind rather than profit and business. That's what makes a really good shop. 3 stars cause I still have so much respect for mechanics and the hard work they put in. Thanks for getting my baby back on the road.

you guys are always the BEST!!!! Friendly and never any pressure if I have to wait to have some work done down the road. You always advise me on what needs to be done now and what can wait. Thank you for being straight forward and honest,

Excellent and awesome customer service!!

Fast, great and friendly service!! Customer for life

You have my five-star rating. Quick, efficient, professional in every way possible. Thank you so much for helping me in my time of distress. I will continue to bring my automobile to your shop, and I will highly recommend you to others. Again, THANK YOU! Jerry Glowzinski

The Troy Auto Care team went the extra mile. They took pictures of the parts that needed attention, taking time to explain everything to me. Rachel took time to get me in at the timing I needed to accommodate my working schedule. When I arrived, there was fresh coffee, smiling faces and I was greeted as a friend.

The team at Troy auto are very nice and quick. I was able to drop my car off and pick it up within about an hour. I had an oil change, tire rotation, fluid top off and battery check. They told me what needed attention and were not pushy about make a sale. I love coming here