Good afternoon, Thomas. Your feedback is important to us and we're concerned that you may have had a negative experience at our shop. We wanted to see if we could assist in some way and looked up your name within our system and do not see you as being a current customer of ours. If your service experience was under another name or if you feel comfortable reaching out, we'd appreciate the opportunity to learn more and see if we can help. Thank you.
- Troy Auto Care