As a token of appreciation, we have made the decision to close on Saturdays to allow our wonderful technicians to spend more time with their families.

Towing Services available for all locations

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Towing phone number: (248) 247-7907
Select option 1 for towing

Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM

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5

Great service!!!!! Went in for an oil change, came out with new installed wiper blades and a free break check. Fast, affordable, and great staff!!!!

Thanks for the great review, Samantha!

- Troy Auto Care
1

Update in 10/30/2018: After few weeks of driving, my car started to make strange noises again!!!! I drove the car to another repair shop and checked it out. It was from my left rear wheel. It was the one they broke at the time. Because of THEIR MISTAKE, it leads to my present rear hub bearing needs to replace. Cost me almost $500 to replace it. Once again, I sincerely warn others. PLEASE BEWARE OF THEIR CARELESS IF YOU TREASURE YOUR CAR!!!! Aug 2018 I had an UNSATISFIED experience. THEY PUT ONLY ONE LUG NUT ON MY CAR'S WHEEL!!!!!! I went to Troy Auto Care to change my rear brake pads and rotors. After that, I leave and I drove a few miles I started to feel some vibration and noise. I thought it was my underbody shield fall off until someone beeping and yelling at me said: “Your wheel is almost fall off.” I pull over and I capture this. The mechanic only put ONE lug nut on my left rear wheel !! I call them immediately then they sent a tow truck to pick up my car back to the shop. They put the screws back and told me "You are all set." I not asking for a compensation for this matter. However, I think they should do something for me. I have not heard an apology from the beginning to end. I am very disappointed. For them it was just a careless mistake, for me it would cause me seriously injured. Since I bought this car, all my maintenance and repairs have been done here, they've been doing well until this happened. Their manage promise to give me answer after she check the monitor. NOW, IT HAS BEEN A WEEK AND I HAVE NOT RECEIVED ANY MASSAGE, EMAIL OR PHONE CALL!!!!!!!!!

Tim, when we installed the new brakes on your rear aftermarket wheels, we also cleaned the aluminum oxidation build up off the wheels as best we could and tightened the studs. Our customer’s safety is the most important and we would never act as negligently as your claims. Unfortunately, due to the high level of aluminum oxidation, three of the wheel studs did loosen while you were driving. Upon your return to our shop, our owner Donnie Hudson, did inspect and review the video from your service showing that our technician did tighten all the wheel studs on this wheel. We are very sorry that this occurred, we would never intentionally jeopardize our customer’s safety on the road!

- Troy Auto Care
4

Thank you for the great rating!

- Troy Auto Care
5

Thank you so much for the 5-stars, Ernie!!!

- Troy Auto Care
5

Have been a customer for 5 years or so and the service has always been great. If you have an honest mechanic, keep em....if you need one, this is the place!

Thank you so much for your loyalty and great review! We truly appreciate your business and are happy to help anytime you need!

- Troy Auto Care
5

Thank you for the 5-star rating, Jon! We appreciate your support!

- Troy Auto Care
5

Thank you for the 5-star rating! We are happy that we could provide you with an exceptional customer experience.

- Troy Auto Care
5

Thank you for the 5-stars, Mark!

- Troy Auto Care
1

This company changed a battery for me, and the new battery was bad. I had to call them two more times back to jump the battery and they did not give me a new battery. Their managers make excuses and have no integrity. They can not be trust with your car. Owner, this is not a misunderstanding! You need to better train the people the you send on these runs. Don't tell me that after I spent $146 on a new battery that DOES NOT work on 11/10/18. It did not start 2 days after you installed it. Your person said it was not hooked up right. This is on YOU owner! I need my money back. For AAA's largest Oakland county towing vendor to be doing bad business, it unacceptable.

Jesse, we apologize for any misunderstanding there may have been. When it comes to any battery new or used, they are charged when the vehicle is running to keep them functioning properly. If you do not drive your vehicle, especially in cold temperatures any battery will loose its charge. When we tested your battery it came back as good, and AAA will not give a replacement for a good battery under warranty. Given that you do not drive the vehicle often enough for the battery to stay charged, we advised you to purchase a battery maintainer to ensure it stays charged when not in use.

- Troy Auto Care
5

Very happy with my experience. Very fast and great service.

We appreciate your great review, Jake! Thanks!

- Troy Auto Care
2105 Austin Drive Troy, MI 48083 (248) 585-8750
1487 Premier Dr Troy, MI 48084 (248) 585-8750
2150 Stephenson Hwy Troy, MI 48084 (248) 585-8750
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