Troy Auto & Truck Repair

The staff is excellent, and the waiting room clean. They offer complimentary wifi and beverages, as well as a TV and a variety of phone chargers. The reason I'm giving three stars is because I went in for an alignment after I replaced my tie rods, and when I left it was worse than when I brought it in. I had to go back a second day, and they did it correctly, but it was a simple alignment and I expected it to be one and done. That being said, the prices were great, and all the other customers in there seemed to be return customers and they knew them all by name.

Called AAA to have my car checked out a couple weeks ago due to electrical issues and the guy that came out was from this shop. Super nice and helpful, ended up suggesting this shop to get my car looked at because it certainly wasn’t the battery. The tow guy was also super friendly. Turned out to be my alternator although I already had it replaced earlier in the year, got it back only for the alternator to take a turn again a few days later. They sent out another tow (also a VERY kind guy) and took care of the issue again using the warranty from their recent work and didn’t charge for the tow. I’d give five stars however now my rear turn signals don’t work when they were fine prior to this happening and I’d assume something like this would’ve been checked before giving my car back seeing as thats electrical which was the reason it was brought in, let alone even mentioning it to me before I drove it home since I could get a ticket for not having them. I also never got an explanation as to why I had to replace an alternator for the second time in a year since they clearly should last longer than that and after paying what I did that should be discussed. However other than those two issues I can’t complain and would recommend this shop. Maybe it was an unusual situation for them? I don’t know, just please be more informative with your customers and make sure their vehicle is safe to drive after any work you do.

They are so helpful. I wasted time and money in some other auto care but Troy Auto care is different. They will give extra care for your vehicle.

Recently had my Alfa Romeo towed to the dealership. Trevor from Troy Auto Care did a great job, apparently the Alfa AWD has some special needs when towing, he knows what he is doing! Thanks Trevor ! Tom H

Had to tow a car down to my shop, Andrew came down and helped me out within about 30 mins from when I called my insurance provider. Thanks!

Great experience had to have my truck towed had a driver show up within 10 minutes of calling very reasonable pricing and great customer service.

Is there a lower rating picked me car up after 2 months ran out of gas before I got to 14 mile and I had a half tank when I left it check tire pressure light were on had to ask after 45 mins if they would put air in tires didn t think I had the right keys my keychain was gone my receipt does not match what they told me what was being done and my car is not right triple a recommended this place I hope they stop

Trevor was great, fast and friendly and got the job done with no drama. Best possible resolution of a bad situation. I Highly Recommend both Trevor and Troy Auto Care .