Solid operation. No BS to sell you. I had a little episode with a few wild squirrels that decided to take up residence rent-free in my older model Cadillac Deville's engine bay and anywhere else they could fit their little free-loading behinds They amassed the most absurd amount of black walnuts they could manage to cache away for the winter. While cruising care-free North on Rochester Rd to my honeycomb hideout, from my chiropractic appointment with my most illustrious and gorgeous female Chiropractor Whom shall remain nameless my Power Steering suddenly failed Being the natural Arthur Herbert Fonzarelli that I am, I kept it Kool and the Gang until I arrived back at my fortress of solitude. upon popping the hood, I was absolutely aghast to find that the aforementioned Walnut cache of legend had managed to kick the serpentine belt right off of its pulley mooring. With the problem identified, I took audit of the useful and mechanically-inclined individuals in my personal sphere of influence that may be so kind as to help a brotha out for the low (if not for free). Because I am partially brain dead and disabled from a recent cruel joke of fate, but I'm not stupid and sometimes I require professional hitters to do my dirty work for me. Upon exhausting all of my personal options to no avail. I decided to change tact and call the real shooters at Metro25 on Stephenson Hwy. just South of the infamous exit 69 off of interstate75 that will take you to a certain notorious playground of anarchy known as Detroit, (if that's your sort of lifestyle) in the Well-governed and virtually Crime-Free city of Troy, Michigan (Not to be confused with those other cities of the same name in less desirable states in this vast and infinitely blessed country Called America.) Upon calling Metro25, My main concern was if they had a vehicle towing service to come pick up my much beloved four-wheeled , Detroit born Princess whom could only have been envisioned and created by the likes of those that live within my general vicinity Here in the Motor City . A pleasant voice on the other end of the line by the name of Avan listened dutifully to my concerns and desires, and within 5 minutes his towing professional was in my driveway executing the plan like a clandestine, elite special forces operator sent to save 007 from certain peril. Within the hour, I received a touchdown confirmation call from Avan stating that my Cadillac had successfully arrived at Metro 25's little shop of miracles. I was given a reasonable estimate after My girl was thoroughly inspected and also assured of its Estimated time of completion (ASAP), the estimated cost was within my expectations so I told him to shoot the moon and get 'er done. All of those walnuts my deceptively cute furry little squatters had so diligently squirreled away for the winter were promptly located en mass and removed to secure my iron steed would once again be worthy of the roads of Michigan that notoriously remain in a constant state of maintenance. Upon completion, Avan dutifully confirmed it was go time. I procured a ride to Metro25 from my Ubermensh of a neighbor (Mr. Schultz) that is of the utmost quality of a human with his 90+ years of inhabiting this troubled planet with grace and dignity as a Proud WWII era Navy veteran that refuses to rest on his laurels and surrender to mediocrity or cease in his his quest with his lovely wife Bunny whom he has been devoted to for a time span that eclipses my very own physical existence on Earth by a matter of numerous decades of the much overlooked jewel known as "The Right Thing To Do." When all was said and done, My Cadillac was back in tip-top shape, A free-loading squirrel's harvest was destroyed and his winter shelter plans had been thwarted. I now submit this review as a sincere and earnest token of my appreciation to the Straight shooters at Metro25 in Troy. Good Day and God Bless. Total time to completion(24 hrs)
Nate, I don't have the words to thank you for this review. We take pride in our auto repairs and customer service and we're glad we were able to utilize both to remove the squirrel's harvest. We are overjoyed that your experience with our towing service and our employees was one that met your expectations. Our mission is to be a honest and reliable auto shop and we're glad that we delivered on this and got your vehicle back on the road without the walnuts in your engine bay. We appreciate you as a valuable customer, and we hope to see you back if you have any other auto repair needs!
- Troy Auto & Truck Center