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Towing phone number: (248) 247-7907
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Mon - Fri: 8:00 AM - 6:00 PM
Mon - Fri: 8:30 AM - 6:00 PM
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 2:00 PM

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5

I'll sing auto cares praises..we have brought many vehicals (5) in for repairs and have always gotton honest...efficient...and helpful service..once on a minor issue we weren't charged....you cant find service that compares with any other shop...my family drives a long distance because they trust their staff....thanks again!!!

Thank you for the kind words, Doris! We really appreciate your continued loyalty and we look forward to seeing you again.

- Troy Auto Care
1

I have been here 3 times. The first time I had a great experience. The second I needed an alignment, but also needed them to look at my A/C problem. They did the alignment, but totally dismissed the other issue I had saying it was "loose motor mounts". Me being a naive girl that doesn't know squat about cars picked it up and the problem was still there. Before picking it up I gave him ideas of what it could of been, and dismissed them. So my third time, my car wouldn't start..and they told me I needed a battery. My oil light was on..my check engine.. Running hot saying I had low coolant. They said a new battery would fix all that. $130.00 later I picked up the car and low and behold.. Bells and whistles are going off as I drive away. Its like they can't do more then one issue at a time. Didn't take what I said and check it out. Told me they took it for a test drive. I checked my miles before I left. I'm a single mother, that works full time and trusted you guys to listen to me. I had to take it to another mechanic..and right off the bat he seen what I was talking about. So instead of me being without my car for one night.. I am without it for 3. The towing service is great. I'm just very disappointed. I had hoped to have found a new place to keep bringing my vehicle too.

Erin, we want to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. Please call us at (248) 585-8750 to discuss further.

- Troy Auto Care
5

Great service and very fair on prices, would recommend to anybody.

Thank you for your great review Andrew! We truly appreciate you recommendation!

- Troy Auto Care
5

Excellent experience. Fixed the car in a matter of hours and for a great price. Definitely recommend these guys to anyone in the area. Thank you!

Thomas, we truly appreciate your great review! Thank you so much!

- Troy Auto Care
5

They have some great people working there.

Allan, thank you for the great review. Our goal is to provide our customers with an unbeatable experience every time!

- Troy Auto Care
5

My battery died the other day and I had to wait a bit with a hungry toddler.... Noah Miller showed up and greeted us both with a smile. GENUINE kindness and care. He interacted with my 3 year old son, while getting the job done as quickly as possible. What an absolute gem of an employee. Loved my experience. Thank you Noah!!! 😊😊

Ruth, we truly appreciate you taking the time to leave this wonderful review! We are so happy to hear Noah was able to provide you with exceptional customer service, and get you and your son back on the road in a timely matter! We are happy to help you out anytime you need!

- Troy Auto Care
5

Great service! Everyone was very friendly and professional. When needed they kept me updated with all of the issues they found. I will continue to take my vehicles here for service in the future:

We really appreciate your feedback and are always happy to help our customers with whatever they need! See you next time, Arthur!

- Troy Auto Care
5

Really good place to take your vehicle. Friendly and honest. I would highly recommend them to anyone!

Thank you for the review, Jack. We are always happy to provide our customers with the very best service possible!

- Troy Auto Care
5

Thanks Lisa!

- Troy Auto Care
1

I had a vehicle towed by Troy Auto Care on 10/2/2018. The Troy Auto Care tow truck driver was courteous, professional, knowledgeable, and concerned for the safety of his customers/passengers. The driver was conscientious, and careful with my vehicle. The Troy Auto Care tow truck was a clean, quiet, later model flatbed, with proper lighting for safety. I considered my Troy Auto Care towing charges a bit steep, so I called Troy Auto Care the next morning (10/3/2018). I spoke to Dale who was also courteous, professional, knowledgeable, and answered my questions quickly and throughly. It was explained to me that Troy Auto Care charges $6/mile for customers utilizing their AAA membership, (for overage miles beyond what AAA covers) yet charges $4/mile for customers not utilizing AAA membership benefits. I appreciate the assistance and professionalism of the Troy Auto Care employees I dealt directly with, but I do not appreciate the discriminatory pricing policies set forth by the proprietor of Troy Auto Care.

Derek, we truly appreciate your feedback, it is great knowing our team delivered great customer service! Also, we would like to apologize about any confusion regarding our pricing, as we never want to mislead our customers. As a AAA Service Provider, we are required to follow AAA’s policy regarding our pricing for all customers utilizing their AAA membership. We do also have our own policy set fourth for non-members which includes a hook-up fee as well as no free mileage. But utilizing your membership allowed us to wave the hook-up fee and give you 5 free miles prior to AAA’s standard charge of $6 per mile. If you would like to discuss this further please call the shop and ask for Donnie (owner).

- Troy Auto Care
2105 Austin Drive Troy, MI 48083 (248) 585-8750
1487 Premier Dr Troy, MI 48084 (248) 585-8750
2150 Stephenson Hwy Troy, MI 48084 (248) 585-8750
Troy Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Troy Auto Care (248) 585-8750, Troy Auto Care II (248) 585-8750, Troy Auto & Truck Center (248) 585-8750 if you have any issues in accessing any area of our website.
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