Troy Auto Care was sent out by AAA because my car wouldn't start. I was told I needed a new battery and the employee make a recommendation for my SUV. I accepted his analysis of the problem and made the purchase. I later found out that the battery he sold me is not the proper one for my car, and it's better suited for a golf cart! I am not a mechanic. My background is in law enforcement. If he had offered me the proper one for my car, more costly or not, I would have paid for it. I am trying to resolve the matter with AAA. I am very disappointed. I am giving two stars because although he was unmasked, he was very pleasant. Service: Battery
Gayle, the battery our technician replaced is the proper battery for your specific vehicle. The battery we provided is in group size 51R which is the required size for your 2011 Honda CR-V. We do apologize for our technician being unmasked, and have addressed your concern further. If you would like to discuss your service further, please give us a call (248) 585-8750.
- Troy Auto Care