Troy Auto & Truck Repair

Good to go. They supported even went to late when the original appointment time.

My friend called them to tow his broken down vehicle. When they arrived, they discriminated against him, and left him with his unusable vehicle on the side of the road. Extremely ride and unprofessional. Do NOT suggest. Please take your business elsewhere.

I've been a loyal customer to Metro 25/ Troy Auto & Truck Center for at least 4 years now. Evan and the rest of the staff have been SO incredibly helpful every single time I stop in. I've had many oil changes (all purchased from Groupon) and these guys go out of their way to make every experience wonderful! I bought a used car 2 weeks ago and the first thing I did was brought it to Metro 25 for an oil change and inspection. They put my car up and we walked around underneath it as they explained the most important work that needed to be done (Brakes, rotors, and a new tire). I got my brakes and rotors done right away (by a family friend mechanic) and ordered a new tire on Amazon. I brought the tire back to Metro 25 and they put it on for me for $20 and also took a look at the check engine light. I will continue to bring my car back to Metro 25 as a loyal customer. They are honest, hard working people, and the only mechanics I trust!

Unfortunately very unreliable. We had a good experience with this shop on our initial appointment. Though they did fail to call with an estimate, we felt the price they asked after the service was done fair so did not comment on it. We scheduled a followup appointment for additional work. It was mistakenly put in as the same work as the initial service. They kept our truck for two days before Jeremy called to let us know he would not be able to complete the scheduled work. They were overbooked, had another truck on the lift, and blamed the way the appointment was put in. He let us know the price for what he was able to do. My husband said this is the second time he never got a call with the quote before the work was done. We are leaving for vacation on Sunday and this is our tow vehicle. Given that I started the process of booking a month ago with the shop it's pretty unacceptable to get a call Wednesday evening before our trip that they cannot finish the work because of their own scheduling error without any kind of solution. Very frustrating. I think that they do good work, but the communication in the office and their customer service is just very frustrating.