Troy Auto & Truck Repair

They never showed up and than lied to me about it. They told me the next day that they were there to tow my truck and tried to call me but I didn't answer. I had no missed calls and waited for 4 hours for their arrival, why would I ignore their call? They messed up but instead of admitting it, they LIED!!

Every employee encountered is friendly. Honest shop. Very good work. I would highly recommend.

The automotive hospital great care of your vehicle

I called in because i got a flat tire and they told me that they would be there within 50 to 60 minutes guaranteed eta, however, they arrived two hours later. I am very disapointed with this company and will never trust them with servicing me in the future.

My husbands son car broke down, after trying to fix it we had to have it towed. Troy Auto Care picked it up within an hour and said they'd call us in the morning after they took a look at it. 7:15 am they called me stating the issue. A few hours later they called with an update. By noon the car was finished! Great customer service!! Highly recommended! Price was reasonable and they also waived the towing fee. Thank you!!

Utilized my AAA benefits and they sent Jacob from Troy Auto Transport to tow my car to the closest Walmart. Jacob was kind, courteous, and polite. He was also extremely efficient and went above and beyond his job description to ensure that my car was properly delivered to the proper destination.

Very responsive and communicative--used them through AAA and it was seamless. Josh is a friggin' BEAST. He helped out immensely in getting my classic 1982 Mustang carefully and efficiently towed to my new house (both with insanely narrow driveways and gates to the back yard). I felt compelled to offer gratuity. A+ service. Thanks, Josh!

The people at Troy Auto Care put the customer first by being straight forward and fair. I stopped in last weekend to replace a front headlight and wish I could give them more than 5 stars for their willingness to explain each step of the process and cost breakdown. Very transparent and affordable. Highly recommended!

Shopping at Costco in Madison Heights, and while packing my items in the trunk, I set my purse and keys down... since I had not yet unlocked the doors, my Mini Cooper gave me a gratis "trunk lock" when I closed the trunk. Nice. I'm lucky for two things - carrying my cell phone in my pants pocket and my 5 year old gleefully still holding her newly purchased Troll toy. My roadside insurance arranged with Troy Auto to come out and get into my car. ETA - 60 minutes of wait time. I weighed the option of calling Uber, driving home for the spare and returning later in the day... I even down loaded the Uber app but as I couldn't decipher how to order the cheapest fare I decided to stick it out and wait the hour for the tow truck service. They arrived 30 minutes ahead of ETA and the friendly qualified assistant had gotten in the car in 5 minutes. Nice! Very professional and courteous.

I am so happy with this place. I read reviews before deciding on a place. They were excellent. My car broke down and they had a towing option on there phone line so I set that up nice and easy. Then they fixed it the same day and it was for a really good price. We decided to have them fix something on our other car and it was done same day and great price. And, they had to order a part. It came in that day! This will now be my go-to spot!! Highly recommend. They are not trying to rip u off like other places.