Troy Auto & Truck Repair

So my car got messed up in the rain last night and I had to get it towed. I had the pleasure of being picked up by Griffin. He has got to be one of the nicest tow truck guys u have ever experienced. He was early!!!! Like 30 mins earlier than he said he would be. Then he was nothing but gracious and light hearted. Great convo. Was not creepy at all. Always smiling. He explained what was going on with my car to the men at auto shop because the way i was explaining it was not the best. He's a manager so he had to take a few calls/talk to some of his employees and even the way he spoke to them was encouraging and helpful. I really hope he has a beautiful life. Thank you. Thank you Griffin!!

Bruce was very professional and courteous. He came out to charge my car battery, and gave me great advice about keeping the battery charged. Thank you.

David was my service technician he was factually honest and did quality service. I am grateful that Troy Auto has people on their team such as David

I had 4 new tires installed on my Cadillac at this location. They scuffed, and scratched 3 of my Brand new stock chrome rims while installing the tires. The installer acknowledged the mistake and said if i drop off the car for a day, they will send out my wheels to a wheel shop to get them repaired. So here i'm expecting to see the rims back to how they were before. I took a day off at work to drop off the car. When i got the car back, the scuffs, and scratches are still there. The scuffs feels a bit smoother but they are still there. So i watched the footages from my dashcams at home. It appears that they didn't sent out my wheels to a wheel repair shop. It took them about 30-40 minutes to have my car up in the air and drop the car back down. I doubt a proper job to fix all 3 wheels+ sending out the wheels to get them repaired takes 30-40 mins. The fact that the damages are still there shows that they didn't send them out. i am very disappointed by this shop. I was fooled by the good reviews. I will not come here again and will not recommend to anyone.

We have used this place twice as it was close to our home and both times, they have been very accommodating, helpful and able to meet our needs! Its hidden in the back but aside from that, great place and great people. We had some issues that needed to tend to right away with a newborn and only 1 running car and they were able to help us out every time we call, A+ service!

Phenomenal service!

My service tech Faris was awesome. Arrived promptly for my AAA assistance. Faris was very courteous and personable. Got the job done quickly and was happy to help. Some of the best service I've had in a long time. Would definitely recommend Troy Auto Care.