My car shop recommended this company to tow my car from my house to where my car shop is. The lady I spoke to name Kelley said that ETA is about 2 hours so I said it’s fine, that was 12:45 pm when I talked to her, I waited until 4 pm but nobody came, so I called them and I was on hold for more than an hour, finally a guy answers and I started explaining and without warning he put me on hold again complete with music and all at this point I was fuming and when he talked on the other line I didn’t care anymore, all he said was they were very busy, big BS! I guess they’re earning so much they just don’t care to lose one customer, I really felt disrespected and felt that they just don’t care at all. Their customer service is really bad! Bring your business somewhere else! 0 star!