Troy Auto & Truck Repair

These people are the Best! I went to one place & they quoted me 1500$ for services. And I went to Troy Auto Care & they got the job done for a little over 200$. I love the people there, they are nice and respectful. I do recommend. This will be my new shop for my future car repairs. Kaitlyn & the owner Donnie are the best!!! Kaitlyn was playing with my daughter Lena giving her toys and little snacks and it just made my day better. My 3 year old daughter did not want to leave because she loved the people so much. Lol. If I could give 10000* stars I would. I did tell my family about you guys & I highly recommend this place. THESE PPL ARE THE BEST! & they get the job done!!!!!❤️❤️❤️❤️ -Shannon McGlory Services: General repairs & maintenance, Auto glass repair

Helpful

I had made an appointment to have struts replaced on my car. That morning my car overheated, so I had it towed to the shop early. They were able to get the right parts delivered and installed in just a few hours, and fixed the reason it overheated, while I browsed titles at the nearby book store. I will definitely return for any future repairs :) Service: General repairs & maintenance

Troy Auto Care was sent out by AAA because my car wouldn't start. I was told I needed a new battery and the employee make a recommendation for my SUV. I accepted his analysis of the problem and made the purchase. I later found out that the battery he sold me is not the proper one for my car, and it's better suited for a golf cart! I am not a mechanic. My background is in law enforcement. If he had offered me the proper one for my car, more costly or not, I would have paid for it. I am trying to resolve the matter with AAA. I am very disappointed. I am giving two stars because although he was unmasked, he was very pleasant. Service: Battery

Very friendly and knowledgeable.

Fast and friendly service!!! Very competitive rates too! Service: Brakes

I've taken my beat up 2001 Chevy Venture there a couple times and everyone was very friendly and efficient. Techs know their stuff.

I love Troy Auto care! They're trustworthy, give you value for your money, and get the job done well. I don't have to keep going back to get a problem fixed or feel like they didn't help me. I have recommended them to everyone I know and they love Troy Auto too. They definitely outshine their competition and their advantage is their trustworthiness and price. You don't feel like you're going to a shady auto shop to be swindled. If I have any car issues I don't have to hesitate to go there bc they will also tell me if I don't have a problem. I love their Saturday oil change special as well! With the special price you don't have to skip any oil changes; you can keep going to get them on time because they charge a good price. Happy, returning customers that recommend more customers are more valuable in the long run.

PLEASE READ This place is pretty much only good for an oil change. Do not bring your BMW here! I mean even when they did the oil change on mine they didn't even reset the meter but This review is about my car that they could not fix even 1% of. My trunk was locked shut and I think I was having a battery issue (in the trunk) but they couldn't even figure out how to get into the trunk! They had my car for 24 hours and the next day I had to leave work early because it was getting dropped off to the dealership at 5:30. I ended up having to have it towed 25 minutes to the Erhard Bloomfield Hills dealership. Long story short I was waiting until seven and the dealership had already closed. Kaitlyn told me they had picked up the car 10 minutes before I called to check up at 5:56 but when I called dispatch they said he was still trying to get the car onto the tow truck because he couldn't figure out how to get it into neutral. By the time they got there at 7 PM I was the last person at the dealership and all the people had gone home. I was stuck waiting for an Uber in my cold nonfunctional car. While I was in my car AND THIS IS THE FUCKED UP PART I discovered that they put the center paneling which they brought up over my auxiliary cord and I didn't know why they had even brought that up let alone have enough sense to put it back how they found it. Also in the backseat the paneling to get into the trunk wasn't put on and I had to snap it into place. On the outside of the car it looked like they're dirty fucking hands left smudges everywhere on my car(probably from doing so many oil changes all day) . THESE PEOPLE DONT KNOW WHAT THEYRE DOING WITH BMWS Absolutely the worst service