Used this company in the past for my AAA towing needs but don't know what happened this time. Was waiting for 5 hours and finally called AAA where the driver was and AAA responded that they denied coming out. Well how about telling the person that's waiting for 5 hours that the driver isn't coming!! Poor, poor, customer service. They were great at one time. Shame on you Troy Auto care for NOT caring for your customers!!!! ......update...spoke with business to find out what happened.....so needless to say,.......DO NOT BUY AAA TOWING PROGRAM. Wish I had Troy Auto Care in program again!!! Thanks for being honest to what happened.
Angela, thank you for your feedback. We apologize again for the miscommunication. Transparency is very important to us. We look forward to servicing you again in the future. Drive safe!
- Troy Auto Care