As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know upfront what to expect. As part of this code, we pledge:
• To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
• To employ ASE-certified technicians.
• To be dedicated to customer satisfaction.
• To exercise reasonable care for the customer’s property while it is in our possession.
• To obtain prior authorization and provide a price estimate for work performed.
• To provide a system for fair settlement of customer complaints should they occur.
• To maintain the highest standards of our profession.
• To uphold the integrity of all members of the NAPA AutoCare Program.
TROY AUTO CARE 2014 AAA SERVICE PROVIDER OF EXCELLENCE GOLD AWARD!
We won the AAA Service Provider of Excellence Award Gold!
This award is one of the most prestigious awards a towing company can get. Out of tens of thousands of towing companies in America and Canada, only 4 companies can win this award, one for each region, and Troy Auto Care is one of these prestigious towing companies! We are the 1st ever towing company to win this award in Michigan, ever! This award shows that we are one of the #1 best towing companies in America at servicing roadside assistance to stranded motorists! If you are ever in need of roadside assistance, give us a call
Here are a few more images that highlight the magnitude of this reward!